Starting and running a business is such a challenging task, but it has become easier to create and run a business online with technology. Online businesses are growing because most people prefer shopping in the comfort of their houses. You can sell many products online, and increasing sales is the ultimate goal of every seller. Whether you own a small or big online business, the competition is so stiff, and for buyers to choose your platform over others, you need to make it outstanding. Do not worry anymore about how you can be outstanding because here are some tips that can help you improve your online business, thus attracting more customers.
1. Display Customers Reviews
Customer feedback has never been important like the way it is in online business. When satisfied customers contact you, you can use their testimonials to sell off your business. Most online buyers always get influence by the customers’ reviews, and they end up buying an item because another customer who bought it gave positive feedback. For instance, if someone wants to buy a bag from your online store and is not sure of the size, they might get to know the size by seeing a post where another customer bought it and appreciates how big the bag is. Positive customer reviews also make your customers trust you. For example, suppose the review you post is from a customer who appreciates your fast delivery. In that case, the other customers will be sure that it will be delivered on time and in good condition after buying their item from you. You can always post the customer’s review under the product description, your homepage, landing pages, or the pricing page.
2. Provide Many Payment Options To Your Customers
Does your business accept cash payment on delivery? What about credit cards, Apple Pay, and Google wallet pay? These are some of the questions customers will be asking themselves when trying to shop from your online platform. Customers have many choices on how they want to pay when shopping online. Not all of them will appreciate paying before they receive their goods, and that is why cash payment on delivery should be among your payment options. Other customers will enjoy credit card payments, while others prefer mobile money transfers. The more options you have, the better for your business. This will help you avoid losing a customer because you did not have what they prefer among your payment options. It might be hard to include all the payment options in your checkout, but with online merchant services, you can collaborate with banks to enable your business to adapt credit cards, debit cards, Apple Pay, and other payment options.
3. Offer Discounts
Who doesn’t love discounts? Well, everyone loves discounts regardless of the percentage. Offering discounts on frequently bought items will improve your online business. Many customers will purchase and even inform their friends to buy from your online store when you offer discounts. You can decide to put discounts on different strategies. If you offer discounts to first-time buyers, a new person visiting your online store will be excited to purchase, if the discount is being provided to frequent buyers, you’ll be able to retain your old customers. You can also decide to offer a discount on certain items that have low sales, this will make customers purchase it, and you’ll get rid of the things. On the other hand, you can offer discounts on purchases above a certain amount. For instance, if you offer discounts on purchases above $100, customers may decide to purchase more items to attain that and get the discount. In this case, your store will have more sales thus making more profits. Let your discounts be reasonable percentages so that you do not get losses as you attract customers.
Almost everyone having a business is creating an online platform for their business these days. The online platform will make you get customers from all over the world, as long as you offer the best delivery services. Getting to attract customers and making them buy from you and not from other online stores might be complex. Clarity, honesty, and offers at par services will attract more customers enabling your online business to grow.