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As a small business owner, one of the biggest issues you might have come across during your everyday business operations are bugs and other IT problems. Depending on the specific issues you’ve been experiencing, you may have had a headache trying to deal with them. The good news is that there are certain things you can do to fix many tech issues without prior IT knowledge, and this article is here to provide you with a detailed overview of how to fix tech issues at your small family business.

Check your development process

According to Informs Connect, product development is the lifeblood of businesses; it provides value to the customers, and keeps companies growing. Unfortunately, the dev process is usually the source of many tech issues in many businesses. If you’re sure quality assurance is the big problem, you should start by looking at your dev process to solve your tech issues. Determine how big you’re building your product, the number of features you are including in every one of your version releases, and most importantly, whether all those features need to be in your product at the moment. As you make the assessment, you might find that you don’t require all the features you have. Utilize testing to understand what you really need and focus on those particular features.

Outsource IT support

Sometimes, it’s just easier to take advantage of outsourced IT support to fix tech issues in your company. Fiddling with things outside your field of expertise, such as network errors, and general computer errors like “api-ms-win-crt-runtime-l1-1-0.dll is missing” can be costly, time-wasting and tiresome. This is especially so if you don’t have a good IT department in your company.

For one, certain tech issues can be disastrous to a company if the business’ primary data is affected. You need to be properly equipped to recover from any tech disaster lest you suffer incalculable losses or operation disruptions. Remember that in the tech world, disasters strike at any minute, and businesses that are able to solve the issues, get back on their feet fast and prevent further problems usually thrive. Thankfully, we have many professional IT companies that are well-versed with the most common tech issues, and the most recent disaster recovery methods and backup technologies. These companies are usually experienced with a wide range of tech related tasks; therefore, you can expect them to locate your issues quickly and help you get up and running in a lot less time than you’d have achieved alone.

Secondly, professional IT companies usually invest in advanced resources to attract and retain their clients. When you outsource, you get exclusive access to valuable IT resources that can help you fix your issues quickly and efficiently.

Utilize the Kanban boards

Many business owners are using Kanban boards to track active dev processes. These boards are clean and effective, and they allow for easy tracking of responsibilities and bugs. For instance, if your tech team is experiencing problems related to managing different projects at once, the Kanban board can assist it manage the different types of work at once. With it, your team can easily handle planned infrastructure IT projects and manage unexpected issues easily. The board offers convenient visibility that can help you balance planned work with unplanned work. If there are problems, you can easily zero in on how to fix them quickly, and get your work flowing again.

Utilize a bug tracking system

If you’ve been having issues with bugs, you need to consider getting a bug tracking software to save time and money. A bug tracking system can help you spot repetitive issues and focus on important issues. In the end, your development team will be able to focus on high priority bugs instead of wasting time on minor issues. Moreover, having a good tracking system helps in reducing the communication gap, meaning that the right person gets to test and fix the bugs on time.


Technology is a great thing when it’s working well, however, when it’s not, you can experience massive losses and stress. To fix your tech issues, consider checking your development process, utilizing the Kanban boards, getting a good bug tracking system and outsourcing professional IT support services. That may be all you need to get back on track and keep your small business running smoothly.