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Hacking is becoming more and more common and increases year on year. If you run an online company, you need to increase security at your eCommerce business to fight against it.

Learn as Much as You Can

You might have some minor knowledge of cyber security, such as using firewalls and anti-malware. And this is a great start. But it will only get you so far. To protect your site the best you can, you need to learn as much as you can. There are many great resources on the web, such as Security Weekly. However, these sites often focus on news and events. In addition, you can attend classes that offer cyber security paid training to expand your knowledge and make a career from it. Or you can use distance learning online resources for beginner certification.

Don’t Skimp on Hosting

Most people with new online businesses don’t see how important web hosting is. Your web hosting company has direct control over many of the core infrastructure parts that affect security, performance, and bandwidth. A trustworthy web host will offer security measures like SSL, active monitoring, and encryption. Also, they must have as little free time as possible. For the most reliable service, you should look for a web host with a minimum uptime of at least 99.5%. If your site goes down, you will lose money and credibility and could be held liable.

Use UX to Increase Security at Your eCommerce Business

Online businesses need to care more than ever about how their customers feel. From start to finish, user experiences should be smooth and easy. For example, people can find what they want and pay for it safely. You can make the experience better for the user by:

  • Use only reputable and secure payment processors and offer alternative payments.
  • Include a feedback section on your site so users can express concerns.
  • Hire an outside company to perform penetration testing on your site.

There are many ways to improve the design of your website. Today, some planned upgrades include live chat software and the ability to zoom and rotate products. Also, your site’s security needs to be consistent, with a focus on quick and easy payments that don’t store any data.

Someone using a laptop – Image Courtesy of Pexels

Use a Reputable Payment Processor

You can’t build trust if you don’t protect all company, employee, and customer data. Cybercrime is a big problem, and you could be the next person to get hurt by it. But if you don’t protect data, you could be held responsible. Data protection isn’t that hard, thank goodness. It’s a good idea to start with the most important anti-malware software. So, firewalls and other security measures are needed. Also, you must use a payment processor that you can trust. Then, if you lose files by accident or because of a hacker, you can get them back using the right software.

Outsource Expert Tasks

There’s no question that you need help with some things. You can start a successful eCommerce business on your own, but as it grows, you will need help. For example, if you have more than ten shipments a day, you will likely become overwhelmed by fulfilling orders. Many of the tasks needed for an eCommerce platform, like shipping and packaging, can be done by someone else. For security, you can hire a managed IT service to help you with site data protection, backups, and cybersecurity. Or you could hurt your brand’s reputation and image.

Summary

It’s more necessary than ever to increase security at your eCommerce business. You can do this by studying cybercrime, improving your site and outsourcing to expert IT agencies.

By Erica Buteau

Change Agent. Daydream Believer. Maker. Creative. Likes love, peace and Jeeping. Dislikes winter, paper cuts and war. She/Her/Hers.

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