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It’s only when we realize a provision we’ve relied on for some time is no longer available that we begin to miss it. We tend to see this when the power goes out and the local electrical grid technicians have to work on the issue, or when planned downtime for an essential service like our internet is no longer available (especially after we work from home) that we feel frustrated.

Of course, it also helps us to realize how lucky we are that going without these things is a noticeable problem, when many people have to survive with either. That said, you’re allowed to complain should a service you pay for no longer remain available, and it’s not a ‘first world problem’ to make provisions and chase up the issues as appropriate.

So, what should you do if you notice a difficult utility issue in your home? How can you identify the wider fault? Let’s consider that below, as well as some advice to make the process remain more simple than we might realize:

Document The Issue

Utility issues aren’t always linear. They can come and go, and the issues experienced can be diverse. It might be that something keeps tripping your power circuit, and you’re not sure what it is. Perhaps your water pressure seems quite low, but at other times of the day it’s fine. It might just be that your internet connection seems to be slow from noon onwards despite the speeds you’re paying for.

Unless the issue is an emergency, keeping a note of the problem, where it culminates, your predicted cause, and more can help you better present this information to the contractor or service utility so they can get to the heart of the issue. A few days to a week should be more than enough time.

Consider The Essential Services

It’s worthwhile to consider the suitable services able to attend to the issue as quickly and reliably as possible, and to get a couple of quotes or opinions if necessary. A locksmith able to come and check out your garage door locking system that might be faulty can be a good idea; or perhaps bringing along a septic tank specialist to come and see why it’s not draining properly will also be a good use of your time. With measures like water pump repair, the fix may be highly technical and require consideration of your whole system together as one unit. An investment now makes a big difference.

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Repair Your Own System

In some ways, you may find it appropriate to repair your own system going forward. Make sure to only do this if you have thorough experience in that field or you’re totally familiar with the possible issue at hand. It may be that during your renovations, for example, you’ve damaged the ethernet cable line that runs to your computing devices, and so digging that out from floor to floor may help you reconnect and reconsider its use in the best way. Or perhaps using a nozzle to add further water to your closed loop boiler system, increasing the pressure appropriately after bleeding your radiators can be key. Look to online guides; and consider the scope of the problem. If it’s safe and simple, you may be able to attend to that effort.

With this advice, we believe you’ll be able to move forward even after noticing a utility issue in your home.

By Erica Buteau

Change Agent. Daydream Believer. Maker. Creative. Likes love, peace and Jeeping. Dislikes winter, paper cuts and war. She/Her/Hers.

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