Getting the right support for your business is crucial, right from the word go. This is especially true if you’re looking to keep your network and IT provision in good shape. Often at the functioning heart of any company, your IT services are called on 24-hours a day to keep your business moving and for you to get all your services carried out.

The big question for you, is how best to support these functions. Will you assemble a team who can be on site and at your side, ready to deal with any problems that arise or will you engage the services of an outside consultant?

In this blog we take a look at three reasons why outsourcing might be your best move.

The Bigger, The Better

You might be able to afford to pay for one or two IT support staff for your business, but with that comes salary, office space, desks, computers, pensions and any other technical equipment needed.

When you go for an outside agency, such as Arnet, you’re looking at having access to a whole team of experts who can help solve your problems. They, in turn, have access to the latest technologies, training and resources that will give your business even better support than you might otherwise be able to afford.

Remote Works

You’ll also find that they’re able to provide that support remotely, with no need to create space in your own offices for a person or indeed a team. Most issues can be fixed with granting your engineer remote access to your computer, eliminating the need to wait for an engineer or team member to have time available for you.

When your problem can’t be fixed remotely, make sure to choose a company who have engineers on stand-by in your area.

Cost Effective

If your in house team aren’t busy, what are they doing? The monthly or annual retainer you pay for your outsourced support may well end up being more cost effective than having a team on stand-by in your office who find themselves with very little to do.

It’s certainly worth carrying out a cost analysis of both your options to try and figure out which one is going to work better for you and your business in the long run.

When your business is thriving and even growing, the last thing you want is to be hindered by IT that lets you down. Don’t get left with no network or badly performing software, that impacts directly on your sales and revenue.

Instead look to a well-established, trustworthy outside support service that has your back and is able to come to the rescue at a moment’s notice. Do your costings, get some quotes and find a service that will get your network back up and running with no dramas or unnecessary waiting around.

Your business deserves great support, so shop around and find just that support today with IT services that you can trust.

By Erica Buteau

Change Agent. Daydream Believer. Maker. Creative. Likes love, peace and Jeeping. Dislikes winter, paper cuts and war. She/Her/Hers.

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