What do you think of when you think of a tech company? Lots of computers, a funky interface, hoodies and jeans? Sure. But what is a tech company really?

A tech company is a business that relies on technology to provide an excellent service or product to their company. A tech company will have a website, they will use social media to communicate and may even have developed their own software system to make working as easy as possible. Sound familiar?

There is a great argument that all companies are actually tech companies now. This idea is partly to do with the sudden development of online technologies but it is also to do with the way that customers expect companies to act. Which is why it’s a shame that so many companies aren’t acting like the tech companies they really are.

So what can you do?

Get IT Support

If you want to act like a tech company but you don’t have the skills yourself, a good IT support company like Dyrand Systems is essential. IT support isn’t just about dealing with problems as they arise, it is also about putting procedures into place to ensure that those problems don’t appear in the first place.

Digital security is another key part of IT support. There’s no point in having an amazing website or system if it is susceptible to problems, viruses or hackers. Suring up your IT security is just like securing your home. Even if no-one tries the lock, you want to know that the lock is there!

Develop New Systems

Efficiency is always an essential part of business and finding ways to make processes faster, smarter and sleeker is a never-ending challenge. Even though you might not think of yourself as a tech company, you should consider developing a system – or systems – to help you find that efficiency.

Your business operating system is what makes your business unique and yours. Thinking about this in terms of technologies will significantly change your outlook. Instead of thinking about what you can do, opening up the floor to what technology can achieve will save you money and time, giving you a chance to expand your business without taking on more staff.    

Be Open to Change

The business world is fast-paced and if you want to survive, you have to keep making progress. We live in an age where a new idea can spread in a few hours, customers spontaneously change their minds and people want new things from business. Change is an intrinsic part of business and as the world changes, you need to be able to adapt and evolve with it.  

However, being open to change is not the same as change for change’s sake. Keeping a finger to the pulse of society is all about matching your business to your customer’s needs, even when your customer thinks they want something quite different. This means that your investment needs to stay ahead of the customer, providing what they will want, not necessarily what they want now. And there’s nothing more “tech company” than that.

By Erica Buteau

Change Agent. Daydream Believer. Maker. Creative. Likes love, peace and Jeeping. Dislikes winter, paper cuts and war. She/Her/Hers.

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