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Healthcare providers are busy. There are so many demands on your time. You need to provide quality patient care, maintain accurate records, schedule timely appointments, and more. Plus, keeping your entire staff on the same page can be quite the chore. It’s more important than ever to work smarter and more efficiently. Here are four ways medical professionals can save time and energy.
Emphasize Staff Communication
An emphasis on staff communication is one step that can make nearly everything much easier. When your team understands their duties and priorities, they can work more efficiently and minimize misunderstandings. One way to ensure everyone is working from the same playbook is to schedule a short morning meeting each day. During this time, you can take a look at the upcoming schedule and discuss anything that might be out of the ordinary or present problems. It’s also good to review the previous day and take note of anything that might have gone wrong or could be done better. These brief meetings can save the whole team a lot of time.
Prioritizing staff tasks during this time is also essential. Doing so makes sure the most important things get done. Other issues can often be addressed at a later time. These meetings are great for building morale and creating team spirit. Your office culture will improve, which benefits everyone, including patients.
Technology can improve many aspects of running a medical practice. You probably already know that systems such as electronic health records can simplify record keeping and ensure that key personnel and patients have access to important documents. There are a number of other ways technology can make your office run more smoothly.
Mobile apps for patients to make and keep appointments, as well as to access their records, are quite useful to any practice. Your office staff can save many phone hours by communicating through this avenue. They won’t have to field calls to set up, confirm, and reschedule appointments. They’ll also spend less time answering questions about things like lab results because patients will be able to look up their own records through the app. In addition, patient management systems can scan information automatically from patient ID cards into their files. They can verify insurance eligibility, track patient payments, and automatically generate administrative reports.
Some tasks can’t be easily automated. However, it may not make sense to have your busy staff take on these duties. Consider medical transcription. This type of work is best performed by people who are trained to quickly and efficiently transcribe audio files into electronic documents. Requiring your staff to take on this work is probably not the best use of their time or of your money.
It’s a smart idea to take stock of the types of jobs your office staff takes on each day. Consider what could be outsourced and how your team can best utilize their time and talents. There are probably a number of ways you could do things more efficiently, while also making your staff’s jobs more manageable.
Physicians often feel rushed when meeting with patients. There are many reasons for this. Sometimes your office may be overbooked. You also have to spend time looking over their records to be sure you understand the issue at hand. One area that could be easily addressed is the patient’s questions. Providing patients with information about their condition or procedure in the form of videos and articles can eliminate you needing to repeat yourself endlessly. It also lets the patient ask more in-depth questions instead of spending time talking about the basics.
Another way to use time more efficiently is to give patients an overview of the agenda at the beginning of their appointment. Let them know what steps you’ll be covering with them so that they are informed. This limits needless questioning and anxiety on the part of the patient. It also allows you to focus on the most pertinent issues at hand. Talk to patients in easy-to-understand and to-the-point language. Simplifying jargon can limit misunderstandings as well.
Keep these tips in mind if you’re looking to make your medical practice more efficient. Implementing just a few of these suggestions can make the day much smooth for practitioners, patients, and staff.